Privacy Policy
Introduction
Noni Society (K25 Ltd) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 2020 and its 13 Information Privacy Principles.
Information We Collect
We collect:
- Name and contact details (email, phone)
- Shipping and billing address
- Order and purchase details
- Site-usage data (pages visited, device/browser information, via cookies and analytics)
How We Collect It
We collect information when you:
- Place an order through our online checkout
- Sign up to our email newsletter
- Browse our website (via cookies and analytics tools)
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send you our email newsletter and related communications, if you have opted in
- Improve our website and customer experience
- Meet our legal and accounting obligations
Payment Information
Payments are processed securely by our checkout provider. We do not collect or store your full card details.
Who We Share Your Information With
We only share personal information with service providers who help us run our business, including:
- Squarespace (our website and e-commerce platform)
- Mailchimp (our email newsletter provider)
- Our courier/delivery partners
- Our payment processor
We may also disclose information where required by law. We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to remember your preferences, understand site usage, and improve your browsing experience. You can control or disable cookies through your browser settings; some site features may not work as intended if you do so.
Data Retention
We keep your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, tax and accounting records).
Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your Rights
Under the Privacy Act 2020, you have the right to access the personal information we hold about you and request that it be corrected. To do so, contact us at hello@nonisociety.co.nz. If you have a concern about how we handle your personal information that we haven't resolved, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
Newsletter Opt-Out
You can unsubscribe from our email newsletter at any time using the unsubscribe link at the bottom of any email, or by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, email us at hello@nonisociety.co.nz.